tag:blogger.com,1999:blog-7725489976538069768.post322552791880673397..comments2024-03-12T22:22:28.598+05:30Comments on HP Answers: HP CUE Scanning Flow Component Has Encountered A Problem And Needs To CloseAnshttp://www.blogger.com/profile/04345089189304685564noreply@blogger.comBlogger71125tag:blogger.com,1999:blog-7725489976538069768.post-14531875941434873032013-11-30T15:33:09.817+05:302013-11-30T15:33:09.817+05:30I am interested in reading about more of the simil...I am interested in reading about more of the similar topics and would like to have further information on the same subject. Hope to see the next blog soon. Thanks.<br /><a href="http://www.senetic.es/hp/server_options/" rel="nofollow">componentes-hp</a>Anonymoushttps://www.blogger.com/profile/13048704102278439300noreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-1810888382850024772012-06-11T20:07:44.270+05:302012-06-11T20:07:44.270+05:30I have had my HP all-in-one for several years and ...I have had my HP all-in-one for several years and have never had a problem with it until today. I think I will just give up and go buy a different product. I have uninstalled, reinstalled, tried everything that has been suggested but still no avail. I am done with HP products.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-13402576622349533452012-06-07T23:54:36.928+05:302012-06-07T23:54:36.928+05:30Oh yes indeed - the advice from Oct 2008 from Mahe...Oh yes indeed - the advice from Oct 2008 from Mahesh is still the only thing that actually works - three-and-a-half years later! It's fairly straightforward - even for people like me who are nervous about the registry. Thanks Mahesh!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-67915238670913426452012-05-02T02:34:17.296+05:302012-05-02T02:34:17.296+05:30Talk about a piece of fucking shit! This is beginn...Talk about a piece of fucking shit! This is beginning to happen all the time!!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-264209327222684472011-10-19T04:07:59.607+05:302011-10-19T04:07:59.607+05:30I will not wonder if these stuffs and comments exi...I will not wonder if these stuffs and comments exist about HP. HP Printers as far as I've noticed no offense with the product, usually always fail! Issues like these about HP are very common.computer helphttp://www.computerhelpfastonline.comnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-71934658672657867942011-10-10T07:25:00.667+05:302011-10-10T07:25:00.667+05:30great!great!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-12840452854460719222011-08-17T02:29:19.306+05:302011-08-17T02:29:19.306+05:30I did just as Mahesh suggested above and mad the c...I did just as Mahesh suggested above and mad the changes in the registry file and it worked perfectly. ThanksAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-8992097391918893252011-06-01T11:37:44.023+05:302011-06-01T11:37:44.023+05:30The problem with this "solution" is that...The problem with this "solution" is that it makes no sense. %ALLUSERSPROFILE% points to "C:\Documents and Settings\All Users", not the Application Data directory referenced from that. Much like the other associated keys it should reference $COMMON_APP_DATA_DIR$.<br /><br />What it ACTUALLY appears is this is an intermittent copying issue. If you delve, you'll find that even when failing the image is scanned and saved in a newly-created [USERNAME]/Local Settings/Temp/HPQKYGRP_0000xxxx directory. The error occurs on copying of the file. If it's pressing, you can at least find a copy of the image there for some value.Tom Rnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-61199843192825509292011-04-18T08:28:18.783+05:302011-04-18T08:28:18.783+05:30FYI- I got this error to go away by installing a M...FYI- I got this error to go away by installing a Microsoft .NET framework update from Windows Updates (as suggested by another commenter above).<br />I have an HP scanjet 3970 and would only get this error when I pushed one of the buttons on my scanner. ("HP CUE-Scanning Flow Component has encountered a problem...AppName: hpqkygrp.exe...ModName:mfc42.dll).Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-38139643393118960392010-12-01T10:55:40.580+05:302010-12-01T10:55:40.580+05:30I've spent 4 hours tonight trying to get my sc...I've spent 4 hours tonight trying to get my scan to work only to find from this string of comments that I'm working with a POS. I'm so frustrated. I can say this, NEVER will I buy another HP printer. They should not have done this without eventually developing a reasonable autoupdate patch.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-24431768740343002102010-11-30T21:28:43.118+05:302010-11-30T21:28:43.118+05:30Click Start->Run
Type Regedit in run
In the reg...Click Start->Run<br />Type Regedit in run<br />In the registry window expand HKEY_LOCAL_MACHINE-Softwares-Hewlett Packard-DigitalImaging<br /><br />In the Right window search for ProfileWritePath and double click on it check the path.<br /><br />it should read %APPDATA%\HP\Digital Imaging\Data\Destination<br /><br />Change this to %ALLUSERSPROFILE%\HP\Digital Imaging\Data\Destination and click on ok.<br /><br />This really solved the issue for me on HP DeskJet 4200 series. ;-)Obinnahttp://obieosobalu.wordpress.com/noreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-67774837911362731512010-09-18T05:29:07.440+05:302010-09-18T05:29:07.440+05:30Sanner still not working!!!
But special thanks to...Sanner still not working!!!<br /><br />But special thanks to the HP Palo Alto executive office customer service people (Aiden and Tina) who spent more time on the phone telling me why HP was not responsible for their Windows products than it would have taken to get someone to fix an onvuiously fixable software problem.<br /><br />Also, thank you Microsoft, for such needlessly poor integration with your OEM customers, and for disabling their products with your valuable updates.<br /><br />Mark Jansen<br />Los Gatos. CaliforniaAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-36949282909563924682010-08-26T00:26:18.127+05:302010-08-26T00:26:18.127+05:30Thank God!!!! Finally a solution that at least let...Thank God!!!! Finally a solution that at least lets me scan. I still can only get scans as PDFs for some reason - I'm diving into the HP settings and tools now - but at least my HP P.O.S. computer sees the HP P.O.S. scanner now. Way to leave your (former) customers hanging HP.<br /><br />Major thanks to the poster of the RegEdit work-around. To those who are a little nervous about doing it, follow the instructions step by step to the letter and you'll be fine.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-53602928283416679092010-07-09T02:11:21.672+05:302010-07-09T02:11:21.672+05:30I have had a HP Photosmart C8180 All-in-One for 3 ...I have had a HP Photosmart C8180 All-in-One for 3 years and in all that time it worked without the following error coming up when turning on the computer for the first time. It only occurred when I purchase a HP Officejet Pro K8600 and when rebooting the computer after completing the install I get the error twice on final boot up:- HP CUE Scanning Component has encountered a problem and needs to close. We are sorry for the inconvenience. <br />I have tried every combination of re-install and nothing works. The only way to get rid of the error message(s) is to remove the software for both printers and run them with the smaller driver software which can be downloaded from HP.<br />I now live with the error as when I delete them on final boot up of the omputer my scanner on the C8180 continues to work and there is no problem with the printing of the K8600. <br />The messages are just an irritation and like many of the comments above, HP should have sorted the problem years ago. My Photosmart C8180 can be connected to the network by ethernet or wireless connection so will try this approach next and leave the K8600 with a USB connection.<br />From annoyed of OxfordAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-24468718851215412452010-05-19T01:39:45.112+05:302010-05-19T01:39:45.112+05:30excellent and detailed explanation, thanks for you...excellent and detailed explanation, thanks for you help.<br />Derick Ramos, Puerto RicoAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-24322598239624578622010-05-10T19:30:01.547+05:302010-05-10T19:30:01.547+05:30I had similar problems, and spent hours in on-line...I had similar problems, and spent hours in on-line chats with HP people. Eventually they suggested downloading something they described as version 14 software- http://ftp.hp.com/pub/softlib/software11/COL29699/mp-73652-3/PS_AIO_06_C309g-m_USW_Full_Win_enu_140_175.exe<br /><br />Amazingly, this worked, at least well enough for me to be able to print, scan and copy again<br /><br />RobHAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-16105090636759532672010-05-09T01:04:41.360+05:302010-05-09T01:04:41.360+05:30I had the HP6400 with the Cue problem and spent ov...I had the HP6400 with the Cue problem and spent over 24 hours on the phone with their technicians. Finally they sent me another 6400 and I had the same problem. Several techs tried the Mahesh solution (above) so it is well know to them, but nothing worked. Now they sent me a new 6400 E709n series. Everything works on it..except the Scan. I checked out Mahesh's points and found the correct path in the Registry, and the Destination fold in all but the AllUser. I added it there, but I still get the Cue error.<br />Any other ideas?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-23614724248784589422010-05-05T17:26:30.355+05:302010-05-05T17:26:30.355+05:30After spending 4 hours installing uninstalling and...After spending 4 hours installing uninstalling and editing registry values and creating another user and installing I found the easiest fix.<br />I put it back in the box and RETURNED it.<br />Bought myself another brand with great customer service ink at 1/2 the price. It may not have the looks but it worked great first install with no problems and a great warranty.<br />Thanks HP for making my next choice easierAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-18299326443301188042010-03-10T03:42:47.124+05:302010-03-10T03:42:47.124+05:30Ladies and Gentlemen,
Sorry for the the rough Fren...Ladies and Gentlemen,<br />Sorry for the the rough French language, but...<br />UNBE-F*KIN-LEAVABLE !!!!<br />Someone at HP needs to shot for this.<br />Mahesh Oberoi's solution up top did the fix for me, but WHAT THE FRIK ???<br />What are we ?? Do we have to be IT experts over here now to get a product I bought to work properly ??<br />The software used to work fine and then all of a sudden - CAPUT !!!<br />Had to go through all this hassle to get things to work again.<br />Furthermore the HP Officejet 6500 E709n Series software and drivers just PLAIN SUCK !!!<br />The application "Solution Center" is anything but !!!<br />e.g. The scanning functions are extremely slow and archaic. Furthermore there is very little flexibility and pick menus to work with the scans so as to diminish the size of the files. I have to use 3rd applications to convert the files after the fact of being scanned.<br />GET REAL HP !!!!!<br />YOU GUYS SUCK !!!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-59879037958451448512010-03-08T22:36:29.909+05:302010-03-08T22:36:29.909+05:30HP CUE Scan Flow Component has Encountered A Probl...HP CUE Scan Flow Component has Encountered A Problem<br /><br />The following worked for me. thankfully.<br /><br />Solution 1:<br />Go into "Control Panel\Administrative Tools\Services"<br />Stop "HP Cue Device Discovery" service<br />Stop "HP Network Devices Support" service<br />Stop "hpqcsx08" service<br /><br />Solution 2: (It worked)<br />Click on Start>Run>regedit.<br />HKEY_LOCAL_MACHINE\Software\Hewlett-Packard\DigitalImaging<br />- create a new key (String Value); name it ProfileWritePath<br />- set the value of this new key to<br />%APPDATA%\HP\Digital Imaging\Data\Destination.<br /><br />Restart the computer & try to Scan.<br />If the issue is still not resolved do an uninstall_l3 and reinstall the printer driver.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-22247910300769778032010-02-23T21:14:51.552+05:302010-02-23T21:14:51.552+05:30First I'd like to say thanks to everyone contr...First I'd like to say thanks to everyone contributing above. My recently purcheased HP Officejet 6500 is sat next to me gleaming and looking good, but as much use as a chocolate teapot as it can't scan (above refers).<br />With trepedation (and after having tried to use the utterly useless HP help system) I tried to follow the above but only got as far in the Registry as ProfileWritePath, ie there wasn't one, only a ProfilePath, and that read: $COMMON_APP_DATA_DIR$\HP\Digital Imaging\Data\Destination not the same as above.<br />Anyone any suggestions?<br />A curse on the first born of the HP executive in charge of quality control, yes another highly paid blagger who doesn't actually function usefully - maybe she or he has come from the financial sector perhaps?Unknownhttps://www.blogger.com/profile/12010604120164997657noreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-52589024800303204892009-12-15T23:00:36.441+05:302009-12-15T23:00:36.441+05:30I wrestled with HP problems for years with a 6200 ...I wrestled with HP problems for years with a 6200 series, installing and uninstalling software. When it died I stupidly bought a HP 4550 and came up with this problem. I tried the fix suggested by Ans above but I didn't have a 'ProfileWritePath' so i modified 'ProfilePath' and that didn't work so I changed it back then I blew up the screen image above and realized that i was missing the 'ProfileWritePath' entry and so I made one and my scanner started working. I then found the comment from Mahesh above and even though the scanner now works I checked for a 'Destination' folder as he suggests and didn't find one so I created one of those also.<br /><br />I also see that I'm missing the 'SourceDir' line that is shown in the image above but I'm not sure what to do about that yet.DBnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-38488086148568111562009-12-02T01:51:59.497+05:302009-12-02T01:51:59.497+05:30First, editing the registry is easy. People freak...First, editing the registry is easy. People freaking out over it is unjustified paranoia. Anything in the HP registry key affects NOTHING BUT HP PRINTERS. Even if you screw it up, just uninstall and reinstall your printer driver and it is fixed.<br /><br />It matters not, as while searching for a solution I have found that 99% of users said this WAS NOT a fix for them.<br /><br />I figured out the problem on my own. <br /><br />First, some education for novices: A driver is a software program that KNOWS how to control and communication with your hardware (for example a printer). Installing the driver creates the access to your hardware for Windows.<br /><br /><br /><br />HP software screws up and installs MULTIPLE instances of the printer driver, sort of like having 3 Word documents open at the same time. Yet, only 1 driver instance connects to the physical printer. The other instances end up becomming dummy copies. If HP Solution Center happens to pick the wrong driver instance, there is NO printer to communicate with and you get this stupid error.<br /><br />The fix has a few steps, so be patient. It involvs using device manager, that in Microsoft's infinite wisdom does NOT work correctly without making a change. MORONS!<br /><br />Fixing device manger:<br /><br />1. Open the start menu and right-click My Computer<br />2. From the context menu select "Properties", the System Properties dialog pops up<br />3. Select the "Advanced" tab and click "Environment Variables"<br /><br />The environment variables window is split into two halves. You want the bottom half that is titled "System Variables"<br /><br />4. Click the "new" button to get the "New System Variable" dialog<br />5. For Variable Name, enter everthing between the quotes exactly: "DEVMGR_SHOW_NONPRESENT_DEVICES"<br />6. For Variable Value, enter: 1<br />7. Click the OK button. You should now see the new variable in the list.<br />8. Click OK to close the Environment Variables dialog<br />9. Back in the System Properties dialog, select the "Hardware" tab and click the "Device Manager" button<br />10. Click "View" in the menu bar and check the option "Show hidden devices"<br /><br />Now you can see every driver installed on your PC (even if the hardware is no longer there). Go through everything looking for instances of your printer driver.<br /><br />Example: I had one driver instance installed under the "multifunction adapters" group and 4 more instances installed under the "Printer" group.<br /><br />11. Right-click every instance you can find and select "uninstall" from the context menu.<br /><br />Now you can reinstall your printer driver software and there will be ONLY one instance of it, thus no chance that the HP solution center tries to communicate with a driver that's not even attached to a physical printer.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-40003900082409113652009-12-01T06:02:02.920+05:302009-12-01T06:02:02.920+05:30Well hell...how many of us are capable of followin...Well hell...how many of us are capable of following Mahesh's instructions? I get around pretty well, but I'm not that deep. What do us non-tech rep idiots do?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7725489976538069768.post-499540827251021452009-11-28T16:53:40.361+05:302009-11-28T16:53:40.361+05:30Mahesh - thank you! I am no expert but your soluti...Mahesh - thank you! I am no expert but your solution above worked for me -hate anything to do with registry - if you have this problem, print out his instructions and follow them (really easily written and to follow). Thanks again. IanAnonymousnoreply@blogger.com