Sunday, October 5, 2008

Cancel and Delete Stuck Print Jobs In Print Queue In Windows Vista and XP

Did Your Print Jobs Stuck in Print Queue? Are you unable to delete/cancel the pending or queued printing jobs in both Windows Vista and Windows Xp from the printer icon in the system tray? No worries! Just follow the rest of the post to start printing again.

You might have encountered this problem at least twice if you are printing hundreds of documents or sometimes two to three. Usually when you give the print jobs one after the other or multiple prints the at a time, the documents/print jobs gets queued up, some times the printer might not print all the jobs as a result you will not be able to delete or cancel the rest of the print jobs.

Follow The Solutions one after the other as per your resolution

First You Need to Open the Print Queue, follow the below steps on how to open a Print queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double click on the appropriate printer to open up the Print queue,Check whether you have any pending or the queued jobs, try to cancel the jobs by following the below steps.

To cancel one or more print jobs, follow these steps.
1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
• To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
• To cancel all print jobs, click Cancel All Documents on the Printer menu.

If you are using an HP printer and a windows vista operating system then you are lucky to automaticlly fix the issue with the HP Print Diagnostic Utility Click Here For How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP.

Alternatively You can check the below steps.

Delete Pending Jobs

How To Restart Spooler restart In Windows Vista

Click the Start button.
Click Control Panel.
Click System and Maintenance.

NOTE: This step is not required when using Classic view in Windows Vista.

Click Administrative Tools.
Double-click Services.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Click OK

Hope this helps!

Thanks!!
HP Answers

17

17 comments:

KyleC said...

I followed these steps. The status of the job jamming the queue changes to "Deleting - Printing". It never drops off from the list. Jobs that are backed up behind it will disappear if I cancel them, but the first job in the list never disappears.

Please respond to help me resolve this issue.

Ans said...

Hello Kylec, I think you need to restart your computer or need to restart the print spooler in windows vista, check the below steps to do that.

Delete Pending Jobs

How To Restart Spooler restart In Windows Vista

Click the Start button.
Click Control Panel.
Click System and Maintenance.

NOTE: This step is not required when using Classic view in Windows Vista.

Click Administrative Tools.
Double-click Services.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Click OK.

Thanks
HP Answers

Anonymous said...

Thanks it worked!!

craze said...

Check The below solution(weblinks) For the Print Jobs are Stuck in the Print Queue in windows vista, download and install the print diagnostic utility for windows vista to check for any errors and diagnosis

Microsoft Windows Vista Print Diagnostic Utility

Microsoft Windows Vista Print Diagnostic Utility(64-bit)

This solved by problem!!

Anonymous said...

Hi,
I tried the steps below to delete a final item from my printer, but it would not work. Even when I deleted the printer and reinstalled it, the item was still pending on there. PLEASE HELP! I have windows vista.

Click the Start button.
Click Control Panel.
Click System and Maintenance.

NOTE: This step is not required when using Classic view in Windows Vista.

Click Administrative Tools.
Double-click Services.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Click OK.

Anonymous said...

restart you pc and try restarting yout print spooler again from the above steps

Anonymous said...

I have the same problem but with XP.
have tried the delete/cancel but nothing happens.
What can I do with XP?

shag said...

You can restart the print spooler in Windows XP then cancel the job when it comes back online.

To do this goto Start > Run > Services.msc

On the right hand pane you will see lots of different services, look for print spooler, right click > restart. Wait for the printer to come back online then try to cancel the job again.

Good Luck

Anonymous said...

I have a HP M7470 running XP Media center and a HP LJ 6 with the stuck print job. Stopped and started spools, rebooted. Took it off default printer. Stopped spools, went to Windows\system32\spools\pinters and there are no files to delete. Does Media Center store them somewhere else ? It just is stuck and says deleting. Nothing will go thru the que. Thanks.

Ans said...

@ HP M7470 did you restart your pc?..please try that

Anonymous said...

Arrr. not working there is just a job pending for delete all the time, no matter if i restart the computer, restart the spools service, delete and reinstalled the driver. And the Windows\system32\spools\pinters folder is empty..... Please help !!!!!!!!!! Its a hp color laserjet 2600n, network printer.

Anonymous said...

Seems to have worked. But why does it have to be so complicated? This is a common problem. It should have a simple solution built in to the HP software.

Anonymous said...

fab! Worked a treat! Thanks a million.

Anonymous said...

I have the same problem. Rebooting will resolve the isssue but I'd like a fix.

Anonymous said...

I have a HP D1660 and this seems to be a common problem. It's always a case of the first document hangs up and the light keeps blinking but I can't delete it from the printing queue and hence any subsequent queued documents don't print.
I'm on Windows 7, I have restarted, reinstalled and respooled countless times and this is still a massive problem.
2/10 for effort HP...

Anonymous said...

The HP and MS response to this problem (mine XP) is pathetic. Everyone goes to printer and presses delete and all but the first job disappears and the problem is not resolved. And all they do is give the same advice over and over. Do these clowns know their products or not ? Could they fix a wooden toy train for a small child ?

Anonymous said...

Thank you. Easy to follow steps even while venturing into the unfamiliar territory of Administrative Tools.

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