This issue is related to internal hardware of the Printer. It might be due to the software of the printer or could be with the internal hardware of the printer.
If you guys encounter such error, you can try the below workaround.
For all error codes starting c18axxxx (where xxxx is some combination of numbers) and the specific error code c05d0082 , the HP Photosmart 8250 printer should be returned for service. Use the following steps for all other error codes:
1) Press the On button to turn off the printer.
2) Unplug the power cord and universal serial bus (USB) cable from the back of the printer.
3) Wait two minutes.
4) Plug the power cord back into the printer.
5) Press the On button to turn the printer on.
6) If the Ink System Failure message does not display the issue is resolved; reconnect the USB cable and resume using the printer. If the Ink System Failure message displays again, return the printer for service.
NOTE: Sometimes Ink System Failures cause a carriage stall when the power to the printer is cycled. If the Ink System Failure requires the unit to be returned, there is no need to resolve carriage stall issues with the unit.
this is a problem on photosmarts.. I resolved my problem by using this tutorial on Ink System Failure
ReplyDeleteI called hp tech support and they told me my printer was not under warranty so they could not answer my questions about the black ink not working. I have a new cartridge in it. I didn't realize you have to be under warranty for tech support!!!!!!
ReplyDeleteyour cartridge is in warranty. You should be supported! This is a confirmed fact for HP tech support as I am one of HP techs..
ReplyDeleteTheir our goal is to deliver the capabilities and features users want from a Windows PC while reducing power consumption over previous releases.
ReplyDeleteI also could not get help with this issue from a tech. He tried to sell me a new printer. I just got this one, and had brand new ink. I'm completely exhausted of this thing already and I haven't even been able to use it yet.
ReplyDeleteMaybe I should have gone with a different company??
yes indeed
ReplyDelete