You Can try the below solution to resolve the issue, browse for the Hp Solution Center.msi in your product software cd or as suggested in the forums try to install the new patch which is available to download here, namely eSupport_hpcom_130_011.exe, (1/1 , 44.52M)
The patch is released by HP as Solution Center Update to correct the following two issues.
1) Solution Center prompting for disk when launched or during a pc reboot and
2) Prevents an application error with hpqgpc01.exe when PC is shut down.
With this update your solution center might get updated to version 13.0 if you have 12.0 solution center previously. Solution Center 13 works beautifully, far better than the version 10 I was using before that was full of problems. This patch can also resolve No HP Devices Detected Error as saw posted by some HP AIO users.
File name: eSupport_hpcom_130_011.exe, (1/1 , 44.52M)
Alternatively, you can use the HP update process to download right fixes/patches for your product, make sure you have HP Update software installed, you can find it in All Programs--HP-->HP Update, check the below screehsots of the Hp Solution Center Update,click on the image to have a bigger view.
This update improves the HP Guided Solution for Paper Jam Error
This update improves the HP Guided Solution for Unable To Print
If you encounter No HP devices detected. HP Solutions Center Will Close Now error, you can check the solution posted here to resolve the issue.
HP Solution Center Patch For Windows 7 To Fix Product Scan And Status Issues
Happy Holiday and Great New Year 2010!
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