Note: Do Not Restart the Computer while performing the steps below.
I would like to inform you that, this Java Virtual Machine software is related to operating system. It is one of the utility related to operating system and is used by many of the software's during installation. If this Java Virtual Machine software is not installed on computer or if its installed incorrectly or if it is not the latest version, or if there are conflicts between the version of the java software then you will encounter the Error
Click start---->control panel---->Add/Remove programs
Go to Go to programs and features in the Control Panel
Check for the following programs. 'J2SE Runtime Environment 5.0 Update 6' If you find anything with this name, then disconnect the HP products(scanners, printers) from the computer (if already connected) and Uninstall both the Java as well as scanner(connected product) softwares from Add/Remove Programs with out restarting the computer.
Once the uninstallation is completed: Download and Install the Java software manually by running setup.exe (msjavax86.exe). Below weblink is common for both windows vista and XP.
NOTE: Clicking the link will start the download of msjavx86.exe
1. Download the file using the links above and save it to your hard drive (msjavax86.exe) or msjavx86.exe
3. As the file begins execution, answer Yes to the License Agreement question.
Follow the steps below to disable the script debugging.
2. Click the Tools menu and choose Internet Options.
Then Check for Microsoft VM listed in Internet options >> Advanced Tab.
1. Java console enabled (requires restart)
Check all the above options and Click on Apply and click OK.
I hope the above information helps you..Leave a comment , if you need more help.